Terms & Conditions

Last updated: 5/2/2026

These Terms & Conditions apply to all orders placed on potatoinabox.co.uk. By using our website or placing an order, you agree to these terms.

About us

Potato in a Box (“we”, “us”, “our”) operates the website potatoinabox.co.uk.

Our products

Potato in a Box is a novelty gift product.
All potatoes are real and natural, so size and appearance may vary.
Product images are for illustrative purposes only.

Orders

When you place an order, you are offering to purchase a product subject to these terms.
We reserve the right to refuse or cancel an order for any reason, including availability or errors in pricing or product information.
Once an order has been dispatched, it cannot usually be changed or cancelled.

Prices and payment

All prices are shown in GBP (£).
Prices include any applicable taxes unless stated otherwise.
Payment is taken at the time of ordering using secure third-party payment providers.
We do not store your payment card details.

Delivery

We deliver to UK addresses only, unless otherwise stated.
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by postal services or factors outside our control.

Returns and refunds

Due to the nature of our products, we cannot accept returns of delivered items unless they arrive damaged or faulty.

If there is a problem with your order, please contact us as soon as possible and we will do our best to resolve it.

Use of our website

You agree not to:

Use our website for any unlawful purpose
Attempt to damage or interfere with the site or its security
Copy or misuse content from the site without permission

Limitation of liability

We are not liable for any indirect or consequential loss arising from the use of our products or website, except where liability cannot be excluded under UK law.

Changes to these terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page.

Contact us

If you have any questions about these Terms & Conditions, please contact us via the contact details on potatoinabox.co.uk.