Privacy Policy

Last updated: 5/2/2026

At Potato in a Box (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from potatoinabox.co.uk.

What information we collect

When you use our website or place an order, we may collect the following information:

• Your name

• Delivery and billing address

• Email address

• Order details

• Any message you choose to include with your order

We do not store your card details. Payments are processed securely by third-party payment providers.

How we use your information

We use your information to:

• Process and deliver your orders

• Communicate with you about your order

• Provide customer support

• Comply with legal or tax obligations

We only collect the data we need to run our business and fulfil your order.

Payments

Payments on our website are handled by trusted third-party payment processors (such as Stripe or PayPal, depending on your chosen method). These providers are responsible for handling your payment information securely. We never see or store your full payment details.

Cookies and analytics

Our website may use cookies and similar technologies to:

• Make the site work properly

• Understand how visitors use the site

• Improve performance and user experience

You can control or disable cookies through your browser settings.

Sharing your information

We do not sell or rent your personal data.

We only share your information with third parties when necessary, such as:

• Delivery companies (to deliver your order)

• Payment providers (to process payments)

• Website and hosting services (to run the site)

All third parties are required to handle your data responsibly.

How we protect your data

We take reasonable steps to protect your personal information and use secure systems provided by our website platform and service providers.

How long we keep your data

We keep your personal data only for as long as necessary to:

• Fulfil orders

• Provide customer support

• Meet legal and accounting requirements

Your rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you

• Ask us to correct or delete your data

• Object to how we use your data

• Withdraw consent where applicable

To exercise any of these rights, contact us using the details below.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: hello@potatoinabox.co.uk
Website: potatoinabox.co.uk

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.